Terms of Purchase
Purchase Terms
These Purchase Terms apply to all purchases made through:
(the “Website”).
The Website is operated by Guangzhou Yuetong Industry and Trade Co., Ltd. under the brand name Yavexon.
By completing an order through our Website, you acknowledge and agree to these Purchase Terms, along with our other applicable policies, including:
-
Terms of Service;
-
Privacy Policy;
-
Shipping Policy;
-
Return & Refund Policy;
-
Any other policies or notices available on our Website.
If you do not accept these terms, please do not proceed with placing an order.
General Conditions
When submitting an order, you confirm that:
-
You have the legal ability to enter into a purchase agreement;
-
All information provided during checkout is accurate, complete, and up to date;
-
Your purchase and use of products comply with applicable laws and regulations.
Where permitted by law, communications with our customer service team may be used for order support, identity verification, service improvement, and related business purposes.
Privacy Protection
Any personal information collected through our Website, checkout process, email communication, or customer support channels will be processed in accordance with our Privacy Policy.
We encourage customers to review our Privacy Policy to understand how personal data is collected, used, and protected.
We may revise our Privacy Policy when necessary due to business operations, legal requirements, or regulatory updates.
Order Confirmation and Processing
After successfully submitting an order, you will receive an order confirmation email containing relevant purchase details.
We reserve the right to review, adjust, delay, or cancel orders when necessary, including but not limited to:
-
Inventory limitations;
-
Incorrect product details or pricing information;
-
Suspicious, unauthorized, or potentially fraudulent transactions;
-
Other situations that prevent normal order fulfillment.
If an order needs to be canceled, any payment received will be processed according to applicable policies and relevant circumstances.
Product Details
We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing displayed on our Website are accurate and current.
However, slight differences may occur due to display settings, technical limitations, product updates, or manufacturing variations.
If the received product significantly differs from the information provided, customers may contact us for assistance according to our Return & Refund Policy.
Pricing Information
We aim to maintain accurate pricing information on our Website.
In the event of an obvious pricing mistake caused by system errors, technical issues, or incorrect information, we may:
-
Contact you to explain the situation;
-
Cancel the affected order;
-
Provide an appropriate solution where applicable.
Product Availability and Shipping
Product availability may change based on inventory conditions.
Orders will be processed and delivered according to the details outlined in our Shipping Policy.
Delivery schedules may be affected by factors such as:
-
Shipping destination;
-
Selected delivery method;
-
Customs processing;
-
Carrier delays;
-
Events beyond our reasonable control.
If a purchased item becomes unavailable, we may contact you and offer available solutions, including refund options when applicable.
Product Use Disclaimer
Before purchasing, customers should review product information carefully and ensure the product is suitable for their needs and permitted within their location.
Product packaging, labeling, specifications, and included components may vary depending on regional requirements, availability, or product updates.
Taxes and Additional Charges
Taxes, customs duties, and other fees may differ depending on the destination country or region.
Customers may be responsible for charges required by local authorities where applicable.
Any taxes or duties will be handled according to relevant regulations, shipping arrangements, and local requirements.
Contact Information
For questions regarding these Purchase Terms, order assistance, or customer support, please contact us:
Brand Name:
Yavexon
Company Name:
Guangzhou Yuetong Industry and Trade Co., Ltd.
Customer Support Email:
service@yavexon.com
Business Address:
Room 231-131, 2nd Floor, 846 Sanyuanli Avenue, Baiyun District, Guangzhou
Customer Support Phone:
020-86570432