Privacy Policy

Thank you for visiting Yavexon, a brand operated by Guangzhou Yuetong Industry and Trade Co., Ltd. (referred to as “we,” “us,” or “our”).

We value your privacy and are committed to protecting your personal information while providing a safe, transparent, and reliable online shopping experience.

This Privacy Policy describes how we collect, use, manage, store, and protect your personal information when you access our website, purchase products, or communicate with our services.

By using our website, you confirm that you have read and understood this Privacy Policy.

Company Information

Brand Name:
Yavexon

Company Name:
Guangzhou Yuetong Industry and Trade Co., Ltd.

Business Address:
Room 231-131, 2nd Floor, 846 Sanyuanli Avenue, Baiyun District, Guangzhou

Customer Support Email:
service@yavexon.com

Customer Support Phone:
020-86570432

Information We Collect

The type of information we collect depends on how you use our website and interact with our services.

Information You Provide

We may collect personal information when you:

• Complete an order;

• Register an account;

• Contact our customer support team;

• Subscribe to updates or communications;

• Participate in promotions, feedback activities, or surveys.

The information collected may include:

• Name;

• Email address;

• Phone number;

• Delivery address;

• Billing details;

• Payment-related information;

• Order history and purchase details;

• Customer service records and communications.

Automatically Collected Information

When you browse our website, certain technical information may be collected automatically through technologies such as cookies, pixels, log files, and similar tools.

This information may include:

• IP address;

• Browser type;

• Device details;

• Operating system information;

• Pages visited;

• Website activity;

• Referral sources;

• Shopping and browsing behavior.

We may use this information to:

• Maintain and improve website operations;

• Monitor website performance;

• Understand visitor preferences;

• Improve products and services;

• Deliver more relevant website content and marketing experiences.

Information Received From Third Parties

We may receive information from trusted third-party service providers, including:

• Payment service providers;

• Analytics platforms;

• Marketing service providers;

• Advertising partners.

Such information may help us:

• Complete transactions;

• Improve customer service;

• Analyze website performance;

• Provide better services and experiences.

Third-party providers handle personal information according to their own privacy policies and applicable regulations.

Analytics and Advertising Services

We may use third-party analytics and advertising tools to better understand customer interactions and improve our website services.

These tools may use technologies including:

• Cookies;

• Tracking pixels;

• Web beacons;

• Similar technologies.

Each third-party provider manages its own privacy practices, and we are not responsible for independent data processing conducted by these providers.

Cookies

Cookies are small files stored on your device that help websites remember information and improve user experience.

We may use different types of cookies, including:

Essential Cookies

These cookies support important website functions, such as:

• Shopping cart features;

• Checkout processes;

• Website security.

Analytics Cookies

These cookies help us understand website traffic, visitor behavior, and performance.

Preference Cookies

These cookies allow the website to remember selected settings and preferences.

Advertising Cookies

These cookies help measure advertising performance and support more relevant marketing experiences.

You may adjust cookie preferences through your browser settings. Please note that disabling cookies may affect certain website functions.

Browser Privacy Preferences

Some browsers offer privacy controls such as “Do Not Track” signals.

As there is currently no universal industry standard for responding to all browser privacy signals, our website may not respond to every request.

Where required by applicable privacy laws, we will process privacy requests according to relevant requirements.

Advertising Choices

You may manage personalized advertising preferences through available privacy settings, browser controls, or other applicable tools.

Choosing to disable personalized advertising does not prevent all advertisements from appearing. You may still receive general advertising content.

Data Protection and Security

We take reasonable security measures designed to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no online service, transmission method, or storage system can guarantee complete security.

Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact our customer support team so we can take appropriate action.

Updates to This Privacy Policy

We may revise this Privacy Policy from time to time due to changes in our services, business practices, or applicable legal requirements.

Any updated version will be published on this page with the revised effective information.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle personal information, please contact us:

Brand Name:
Yavexon

Company Name:
Guangzhou Yuetong Industry and Trade Co., Ltd.

Customer Support Email:
service@yavexon.com

Business Address:
Room 231-131, 2nd Floor, 846 Sanyuanli Avenue, Baiyun District, Guangzhou

Customer Support Phone:
020-86570432