Shipping Policy

At Yavexon, we are committed to providing customers with clear delivery information and a smooth shipping experience.

We work with reliable logistics providers and fulfillment partners to ensure that orders are processed and delivered efficiently.

Order Processing Time

Orders are generally prepared within:

1–5 business days after payment confirmation

Processing begins once payment has been successfully verified.

The preparation time may vary depending on factors such as:

• Order volume;

• Public holidays;

• Promotional events;

• Product availability;

• Other circumstances affecting order fulfillment.

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking details.

Estimated Delivery Time

After shipment, the estimated delivery period is:

10–20 business days

The total delivery timeline includes:

• Order preparation time;

• Shipping transit time.

Actual delivery times may vary based on:

• Destination country or region;

• Local delivery networks;

• Customs processing;

• Carrier performance;

• Circumstances beyond our reasonable control.

Shipping Fees

We currently provide standard shipping services.

Standard Shipping Fee: $2.99 USD

The final shipping cost will be displayed at checkout before you complete your payment.

Order Fulfillment and Shipping Locations

Orders may be prepared and shipped from our own facilities or trusted fulfillment partners depending on:

• Product availability;

• Inventory location;

• Delivery destination.

Because fulfillment arrangements may vary, we cannot guarantee that every order will be shipped from a specific location.

Tracking Your Shipment

After your order has been shipped, a confirmation email with tracking information will be sent to you.

Please note that tracking updates may require some time to become available after dispatch.

If you have any concerns regarding your shipment, please contact our customer support team.

International Delivery

International shipping is available in supported regions.

Delivery availability may depend on destination restrictions, carrier services, and other logistics conditions.

If delivery to your location is unavailable, our support team will contact you with further information.

Delayed or Missing Packages

If your tracking information has not updated for an extended period or your package appears to be delayed, please contact us for assistance.

Please provide:

• Order number;

• Tracking number;

• Relevant shipping information.

Our team will review the situation and provide appropriate support based on the details provided.

Changing Your Shipping Address

If you need to update your delivery address, please contact us as soon as possible after placing your order.

Address changes can only be requested before the order enters processing or shipment preparation.

Once the order has been shipped, we may not be able to modify the delivery address.

Shipping Information Accuracy

Your delivery address may differ from your billing address.

Customers are responsible for ensuring that all shipping details entered during checkout are complete and accurate.

Incorrect or incomplete address information may affect delivery times.

Processing Schedule

Orders are handled during regular business days.

Orders submitted on weekends or public holidays will usually begin processing on the next available business day.

Contact Information

For shipping questions, order assistance, or delivery support, please contact us:

Brand Name:
Yavexon

Company Name:
Guangzhou Yuetong Industry and Trade Co., Ltd.

Customer Support Email:
service@yavexon.com

Business Address:
Room 231-131, 2nd Floor, 846 Sanyuanli Avenue, Baiyun District, Guangzhou

Customer Support Phone:
020-86570432